For Patients

How to Use Your HSA/FSA to Pay for Reground

You can often use your HSA or FSA to pay for Reground, because it supports treatment for diagnosed mental-health conditions such as anxiety, PTSD, depression, or trauma-related symptoms. To do this, most HSA/FSA administrators require a Letter of Medical Necessity (LMN) from your clinician. Below is a simple step-by-step guide.

Ask Your Clinician for a Letter of Medical Necessity (LMN)

Share the LMN template with your therapist, psychiatrist, or primary care provider. They will complete it with:

Your diagnosis
Why Reground is part of your treatment
How long you should use it

Script for Patients

"My HSA/FSA requires a Letter of Medical Necessity for therapeutic apps. Reground provides grounding and symptom-management tools between sessions, and I'd like to use it as part of my treatment plan."

You can also send them this link: Clinician Instructions below ↓

Subscribe to Reground and Save Your Receipt

Your receipt must include:

App name (Reground)
Subscription amount
Date of purchase

Subscribe at Reground →

Submit Your LMN + Receipt to Your HSA/FSA Provider

Most providers allow upload through: mobile app, website portal, email or fax. Look for sections labeled:

"Submit a claim"
"Reimbursement request"
"Medical documentation upload"

Attach: (1) Your LMN and (2) Your Reground receipt

Keep Copies for Your Records

The IRS requires documentation in case of audit. Save:

PDF or photo of your LMN
Subscription receipts
Approval emails from your HSA/FSA provider

If Your Claim Is Denied

Denials are common and usually fixable. Your options:

Ask your clinician to add more detail about your diagnosis and functional impairment
Resubmit with clearer documentation
Formally appeal the decision — most providers have a standard appeals process

For Clinicians

How to Complete the LMN for Reground

Reground is a therapeutic support app that provides grounding, emotional regulation, and symptom-management tools between sessions. HSA/FSA administrators require a Letter of Medical Necessity to confirm that the app is being used to treat a diagnosed condition — not for general wellness.

What to Include (per IRS Pub. 502)

Patient name
Diagnosis (ICD-10)
Statement that the app is medically necessary
How it supports treatment
Recommended duration (usually 12 months)
Clinician signature, credentials, and date

Suggested Clinical Language

Ready-to-use statement

"Reground is medically necessary to support the patient's treatment for [diagnosis]. The app provides grounding, emotional regulation, and coping tools that help the patient manage symptoms between sessions, reduce functional impairment, and maintain continuity of care."

When Reground Is Appropriate to Recommend

Patients who experience:

Anxiety or panic symptoms

Trauma-related triggers

Emotional dysregulation between sessions

Difficulty accessing coping skills during distress

Need for structured grounding or stabilization tools

Recommended Duration

12 months — standard recommendation for ongoing mental health support

6 months — if symptoms are expected to improve more quickly

Where to Send the LMN

Important

Patients — not clinicians — submit the LMN to their HSA/FSA provider. Clinicians only need to complete and sign the letter. Once signed, return it to the patient for submission.

If a Claim Is Denied

Denials are usually due to:

Missing diagnosis or insufficient detail
Missing signature or date

Clinicians can revise the letter with more explicit language about symptom severity or functional impairment. The patient can then resubmit or appeal.

LMN Template

Letter of Medical Necessity — Reground

Your clinician fills out and signs this letter. Print or save as PDF, then give it to your patient for HSA/FSA submission.

Letter of Medical Necessity

Reground — Therapeutic Support Application

Reground

regroundnow.com | Therapeutic Support Application

Patient Information

Patient Name

Date of Birth

Diagnosis (ICD-10)

Clinician Information

Clinician Name & Credentials

Practice / Clinic

Address

Phone

Medical Necessity Statement

I am currently providing treatment for the above-named patient for the diagnosed condition listed. As part of this patient's treatment plan, I am recommending the use of Reground, a therapeutic support application that provides grounding tools, emotional regulation strategies, and symptom-management support between clinical sessions.

This recommendation is based on the patient's clinical needs, including:

Difficulty with emotional regulation between sessions
Episodes of acute stress, anxiety, or trauma-related triggers
Need for structured coping tools to support continuity of care
Benefit from guided grounding, stabilization, and self-regulation practices

The use of Reground is medically necessary to help the patient manage symptoms, reduce functional impairment, and support adherence to the treatment plan. This app is not being recommended for general wellness, but specifically to treat the diagnosed condition.

Recommended Duration of Use

3 months

6 months

12 months

Other:

Clinician Signature

Date

Printed Name & Credentials

License Number & State

Optional Addendum (if required by HSA administrator)

"Reground is a therapeutic support tool used to mitigate symptoms, prevent escalation, and support clinical stabilization between sessions. Its use aligns with IRS Publication 502 criteria for medical care that 'diagnoses, cures, mitigates, treats, or prevents disease.'"

Print this template or save as PDF, then have your clinician complete and sign it.

Use Your HSA or FSAto Pay for ReGroundNow